Please read our platform licensing boundaries, use policies, and subscription terms.
Welcome to Opal Connect. These Terms and Conditions ("Terms") govern your access to and use of the web portal connectopal.com and the Opal Connect desktop application services (collectively, the "Service"), operated by Opal Corporation (Pvt) Ltd ("Company", "we", "us", or "our"), a corporate entity registered under the laws of Sri Lanka.
By accessing our website, subscribing to our service tiers, or downloading the desktop software framework, you explicitly agree to be legally bound by these Terms. If you disagree with any portion of these Terms, you must immediately cease utilizing our web services and delete all localized application packages.
To access our subscription features, you must register a corporate account on connectopal.com. You guarantee that all information provided during registration is accurate, current, and complete. You are entirely responsible for safeguarding the authentication credentials of your account and for all localized operations executed under your credential framework. Any unauthorized access or suspected data breach must be reported to support@connectopal.com immediately.
The Service is offered as a recurring paid utility subscription. When provisioning your workspace tier on connectopal.com, you may elect to be charged on either a Monthly Billing Cycle or an Annual Billing Cycle. Subscription fees are billed in advance at the start of each billing period and are non-refundable.
Opal Corporation (Pvt) Ltd explicitly retains the absolute commercial right to update, modify, or restructure system subscription charges from time to time to align with engineering costs, platform updates, or macroeconomic market conditions. For active accounts, any modifications to pricing structures will become effective only at the conclusion of your current billing cycle. The Company will provide a minimum of thirty (30) days' advanced electronic notice to your registered email address before applying any recurring price modifications.
Unless explicitly cancelled via your account dashboard prior to the renewal date, your subscription will automatically renew under the same cycle duration. Failure to clear recurring invoices within five (5) working days of the due date will trigger automated restrictions, temporarily pausing your desktop workspace grid allocations.
Your utilization parameters are defined by the localized tracking caps of your selected plan tier. Active profiles cannot exceed the respective plan ceilings (Starter: 3 accounts, Growth: 6 accounts, Professional: 10 accounts, Enterprise: Unlimited accounts). Deploying unauthorized virtualization, emulation, or modification scripts to bypass your paid plan's parallel line limits constitutes a material violation of these Terms and will cause permanent account termination.
The Service website architecture, application designs, layout grids, source codes, technical frameworks, and branding markers (including "Opal Connect" and "Opal Corporation") are the exclusive property of Opal Corporation (Pvt) Ltd and are fully protected under the Intellectual Property Act No. 36 of 2003 of Sri Lanka. Users are strictly prohibited from copying, adapting, reverse-engineering, or decompiling the software components.
Opal Connect functions as a localized workspace layer integrating with third-party web protocols (specifically WhatsApp/Meta). The Company does not warrant that third-party communication architectures will remain structurally unaltered. We hold no responsibility for operational downtime, temporary message delays, or system bans stemming from unexpected platform API modifications rolled out by Meta Platforms.
To the maximum scale permitted under the laws of Sri Lanka, Opal Corporation (Pvt) Ltd shall not be liable for any indirect, incidental, special, or consequential damages—including loss of corporate revenue, ad campaign spend conversions, or operational data—resulting from your reliance on the software terminal. The Company's absolute maximum liability for any direct legal claims shall never exceed the cumulative subscription fees paid by you to the Company during the three (3) month period immediately preceding the legal dispute.
You can cancel your subscription at any time through your web dashboard on connectopal.com. Opal Corporation (Pvt) Ltd retains the right to suspend or terminate your access to the Service instantly, without notice, if we discover any fraudulent payment behavior, reverse-engineering attempts, or explicit breaches of these Terms.
These Terms and Conditions shall be interpreted, governed, and enforced strictly according to the statutory frameworks of the Democratic Socialist Republic of Sri Lanka. All legal contentions or contractual disputes originating from these Terms shall be brought exclusively before the competent courts of Colombo, Sri Lanka.
We reserve the right to revise these Terms and Conditions at any time. When updates occur, we will adjust the "Last Updated" timestamp at the top of this document. Continued use of the website or application after structural changes are uploaded constitutes your absolute acceptance of the updated Terms.
Corporate Entity: Opal Corporation (Pvt) Ltd
Official Web Domain: connectopal.com
Corporate Inquiries Mailbox: support@connectopal.com